For much of the time I was pursuing my undergraduate education I was working while balancing being a full-time student, Bonner Scholar, volunteering, and many other expectations. I was able to work at two notable places of employment and learned a variety of skills from both roles.

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From September of 2022 to April of 2024 I worked for Indiana University Indianapolis as a Desk Assistant. I was responsible for many things during my time working in this role.

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My role as a Desk Assistant at Indiana University Indianapolis  included responsibilities such as:

• Answering calls and providing assistance to callers.

• Logging in resident mail to the mail system and organizing mail in the required manner.

• Checking residents mail out from the system to give to them.

• Providing tours of the building to families and prospect students.

• Helping locked out residents getting into their rooms.

• Routine maintenance on residence hall doors.

• Linking residents to necessary assistance.

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From July of 2025 to September of 2025 I worked for Beacon of Hope Crisis Center as an Prevention Support Specialist. This role came with many responsibilities.

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My role as the Prevention Support Specialist at Beacon of Hope Crisis Center  included responsibilities such as:

• Answering calls incoming crisis calls.

• Completing intakes with callers.

• Logging client information into data system.

• Researching assistance for clients.

• Working with clients inquiring about animal fostering.

• Creating social media graphics and designs.

• Creating trainings for interns.

• Editing and creating internal agency reference documents.

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I recently started a new role as of December 1, 2025. I have returned to working with Beacon of Hope Crisis Center as the Volunteer Recruiter and as such have been learning many new roles.

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My role as the Volunteer Recruiter  at Beacon of Hope Crisis Center  included responsibilities such as:

• Speaking with prospective applicants to intern program.

• Scheduling interviews and holding interviews with applicants.

• Reaching out to necessary references.

• Creating semester long curriculum for interns.

• Creating trainings for interns.

• Monitoring and logging all intern data for the program.

• Emailing interns their assigned tasks before their shifts.

• Linking interns to staff members to shadow calls.

• Going to outreach events with interns